DormHealth.org offers a specialized linen service for college students, supplying our branded linens to university dormitories and routinely exchanging used sets for freshly laundered replacements. Our mission is to promote health and convenience in student living spaces by ensuring regular access to clean, comfortable linens.

Receive Notification: Students receive a text and email reminder the day before their scheduled exchange, with the designated time and location for pick-up.

Drop-Off Used Linens: On the exchange day, students bring their used linens and towels to the drop-off location during their scheduled time slot.

Pick Up Fresh Linens: After a quick check-in, students hand in their used items and immediately receive a clean, freshly laundered set of linens and towels. The process takes just a few minutes.

Any student living on campus or in nearby student housing can subscribe to DormHealth.org. We are currently focusing on university students and plan to expand in the future.

We are continually expanding our service areas. Currently, we are operational in the West LA region.

We’re launching in 2025. Stay tuned for open enrollment announcements!

DormHealth.org offers two main service plans—Weekly and Biweekly—with both quarterly and annual payment options:

• Weekly Service:
  • Quarterly Plan: billed at $150 per quarter (10 weeks, 10 Exchanges).
  • Annual Plan: billed at $360 per year (save $90 annually).
• Biweekly Service:
  • Quarterly Plan: billed at $100 per quarter (10 weeks, 5 exchanges).
  • Annual Plan: billed at $240 per year (save $60 annually).

No, cancellations or switching are not allowed until the end of your current term. Once you sign up for a quarterly or annual plan, you are committed to the full term. You will have the option to cancel, renew, or edit your subscription when the current term ends.

Yes, you can switch from the quarterly term to the annual term at any time. The change will take effect immediately, and you’ll pay the prorated amount based on the annual rate for the remaining weeks of your current term.

Switching from the annual term to the quarterly term is only allowed at the end of the current annual term. You’ll need to wait until the end of your annual term to make the change.

Yes! The annual subscription offers a lower weekly rate compared to the quarterly term, for both the weekly and biweekly plan.

We accept all major credit cards and online payment platforms such as PayPal.

There are no hidden fees. Optional insurance is available for an additional cost.

Linens and towels are exchanged weekly or biweekly. You will receive a fresh set on your scheduled exchange day at your designated pick-up/drop-off location.

Each week, you’ll receive a fresh set of twin XL bed linens (fitted sheet, flat sheet, pillowcase) and a towel.

Yes, for the exchange to run smoothly, you need to bring your used linens to the designated drop-off point.

Receive Notification: Students receive a text and email reminder the day before their scheduled exchange, with the designated time and location for pick-up.

Drop-Off Used Linens: On the exchange day, students bring their used linens and towels to the drop-off location during their scheduled time slot.

Pick Up Fresh Linens: After a quick check-in, students hand in their used items and immediately receive a clean, freshly laundered set of linens and towels. The process takes just a few minutes.

Yes, please bring your student ID and the DormHealth.org provided bag with your used linens to ensure a smooth exchange process.

If you miss your scheduled exchange day, please contact our customer service team as soon as possible to arrange an alternative pick-up or drop-off.

At this time, we offer a standard set of high-quality linens and towels.

Regularly changing linens and towels helps reduce allergens, bacteria, and other germs that can accumulate over time, promoting a healthier living environment. Fresh linens also contribute to better sleep quality and overall well-being. We highly recommend our weekly exchange to maximize these health benefits and maintain the highest standard of cleanliness, but our biweekly exchange still provides an excellent level of hygiene and convenience for those seeking a more flexible option.

All linens and towels are professionally laundered using commercial-grade equipment and eco-friendly, hypoallergenic detergents to ensure they are thoroughly cleaned and safe for use.

Yes, our linens are treated to be antibacterial and hypoallergenic, ensuring a cleaner and healthier dorm environment.

When linens reach the end of their lifespan, they are responsibly recycled or repurposed.

If you have opted for insurance, DormHealth.org will cover the replacement cost for one full set per quarter. If additional items are lost beyond the insurance coverage, you will be charged $30 per item. Without insurance, any lost items will incur a replacement fee of $30 per item.

If you have opted for insurance, DormHealth.org will cover the replacement cost for one full set per quarter in case of excessive or intentional damage, such as purposeful tears, rips, or stains (e.g., ink, paint, or other substances that permanently damage the linens). If additional items are damaged beyond the insurance coverage, you will be charged $30 per item. Common wear and tear, as well as minor, unintentional stains, are not considered damage and do not incur replacement fees.

The optional insurance covers both loss and excessive damage to linens or towels. It’s priced at $10 per quarter or $20 per year, and protects you from replacement fees for one full set (fitted sheet, flat sheet, pillowcase, and towel) per quarter.

Without insurance, any lost items will incur a replacement fee of $30 per item.

Once the user completes the checkout, an account is created that uses their name and email address. It then sends an Account Creation or Welcome Email to the provided email address. This email typically contains:

• Confirmation that the account has been created.
• A username (usually the email address).
• A link to set a password or log in, depending on how WooCommerce is configured.

Log in to your account on our website to update your personal information, service plan, payment details, or drop-off location.

Yes, cancellation can be done anytime after the paid term expires.

If you need assistance, please utilize the “Contact Us” section on the website.

DormHealth.org saves time and ensures that you always have fresh, high-quality linens without the hassle of washing them yourself. This reduces stress, promotes better hygiene, and frees up more time for your studies and social life.

We provide standard twin XL sheets, which are the typical size for dorm beds. If your bed is a different size, please check back with DormHealth.org as we expand our product selection.

Yes, our linens and towels are durable, and we use energy-efficient washing techniques. We also reduce waste by using reusable bags for exchanges and eco-friendly, non-toxic detergents. 

The exchange process is quick and efficient—usually taking just a few minutes.