UCLA

Each enrolled student receives a Twin XL bed set and a bath towel. The bed set includes a fitted sheet, flat sheet, and pillowcase. The fitted sheet has a 12-inch pocket depth, designed to fit UCLA's Twin XL dorm mattresses, including those with a mattress topper. DormHealth bath towels are 100% cotton, while our bed linens are a hotel-quality microfiber polyester chosen for softness and breathability. Among the bedding options tested, this was the strongest overall performer in student testing.

Students may check out only what they need, such as just a bath towel or just a sheet set. However, students may only have 1 bath towel and 1 sheet set checked out at a time. Sheet-set components, including the pillowcase, flat sheet, and fitted sheet, cannot be exchanged individually. Sheet sets are issued and exchanged only as a complete bundle.

Exchange linens using your BruinCard at any of the four UCLA Housing front desks (De Neve, Sproul Hall, Rieber Hall, Hedrick Hall), which collectively serve all residence halls on the Hill. Residents may visit whichever participating front desk is most convenient, and for many dorms the nearest exchange location is about the same distance as the closest laundry room. To receive a new item, the student must return the item being exchanged: • Bath towel: return 1 used towel, receive 1 clean towel • Sheet set: return 1 used sheet set, receive 1 clean set Note: Sheet-set components (pillowcase, flat sheet, fitted sheet) cannot be exchanged individually. Sheet sets are issued and exchanged only as a complete bundle.

Students moving in during the designated UCLA Housing Move-In Window (September 16 to September 19, 2026) will receive pickup instructions by email before move-in week. Students moving in outside the above window may pick up their first set at any of the four UCLA Housing front desks (De Neve, Sproul Hall, Rieber Hall, Hedrick Hall) using their BruinCard.

Linen exchanges do not rollover. Enrolled students receive 2 bath towel exchanges and 2 sheet set exchanges per week.

Students are responsible for checked-out linens, including items borrowed by roommates or taken by others. Normal wear and tear is covered. If damage is excessive, DormHealth may assess a Damage Fee in accordance with the Terms. If a student loses an item (bath towel, pillowcase, flat sheet, fitted sheet), it will be logged as unreturned, but students can still check out a replacement towel or full sheet set. No immediate penalty applies, but a per-item fee is charged only for items still unreturned at the end of the service term.

Yes, all linen items must be returned. An “item” is a bath towel, fitted sheet, flat sheet, or pillowcase. Unreturned items incur a $15 fee per item at the end of the service term.

Exchanges are available only while front desks are open. During university breaks (such as Winter Break), service may pause or operate with reduced hours. Students will be notified in advance.

The Linen Plan is non-refundable once purchased. If a student has a documented medical withdrawal, CAR, leave of absence, or study abroad program, DormHealth may consider a prorated refund on a case-by-case basis. Alternatively, students who move may also choose to continue using the Linen Plan.

All DormHealth linens are professionally laundered by a healthcare processing facility that follows stringent laundry standards. No fragrance is added during the wash process. Linens are returned clean, ironed, and folded for pickup.

No, the linen plan provides hotel-quality Twin XL sheet sets and bath towels. These are a higher-quality set of linens meant to maximize hygiene and resident comfort year-round. Selected by existing students, they are strictly distinct from summer program linen used in orientations or conferences.

No, the linen plan provides both sheet sets and bath towels for the duration of the service term.